Trouble with tutorial

HI

I am a new user. Just signed up for Demo version today. I am having
trouble viewing the Standing Model. When I click Window, MOdel view
(new) I get an error message
“ERROR(SYS1) : Model View initialization : Unknown error
Model View failed to initialize AnyChart drawing objects.”

Also the system keeps freezing.

Can you please advise what should I do.

Thanks,

Lissette

Hi Lissette

First I would like to welcome you to this group.

For some reason you are getting an error from the basic system. Could
you tell some more details on which computer you are using? Which
graphics card do you have? Have you tried to see one of the smaller
models?
Does the system freezes right after the error or also at other occasions?

Best regards

Christian, AnyBody Support

— In anyscript@yahoogroups.com, “bombom_il” <bombom_il@…> wrote:
>
> HI
>
> I am a new user. Just signed up for Demo version today. I am having
> trouble viewing the Standing Model. When I click Window, MOdel view
> (new) I get an error message
> “ERROR(SYS1) : Model View initialization : Unknown error
> Model View failed to initialize AnyChart drawing objects.”
>
> Also the system keeps freezing.
>
> Can you please advise what should I do.
>
> Thanks,
>
> Lissette
>